GENERAL TERMS AND CONDITIONS

Between the company SASSU ALSE,

(a single-person simplified joint stock company), registered under Siret number: 520 528 902 00015 and whose registered office is located at Parc d’activité du Ténénio, 24 allée François Joseph Broussais, 56000 VANNES, represented by Mr. Alain SEBERT, as founder, duly authorised for the purposes hereof.

Hereinafter referred to as “the Company”.

Preamble

The Company is a legal entity without share capital, delivering therapeutic services at a distance to patients, marketed through its website https://www.energies-osteo.com.

The list and description of the services offered by the company can be consulted on the above-mentioned website. The purpose of the said company is to provide remote energy therapy. This therapy is marketed through an online purchase.

Definition of contractual terms

Patient: refers to the Company’s contractor, having exclusively the status of non-professional consumer.

General Terms and Conditions of Sale (T&Cs): refers to the terms and conditions of sale determining the rights and obligations of the Parties in connection with purchases made on the Website operated by the Company.

Party(ies): refers to the Company and/or the Client.

Service Provision(s): refers to the remote energy therapy care offered by the Company.

Website: refers to the site hosted under the following domain name: www.energie-osteo.com

Article 1: Purpose

The Company offers the occasional sale of Services, all of which are marketed via its website, whose website address is as follows: www.energie-osteo.com.

The list and description of the Services offered by the Company can be consulted on the above-mentioned website.

These General Terms and Conditions of Sale (hereinafter “GTC”) determine the rights and obligations of the parties in connection with the online sale of the Services offered by the Company.

Article 2: General Terms and Conditions

These GTCs apply to the sale of the Services performed on the interface of the website www.energie-osteo.com As such, the GTCs form an integral part of the contract between the Client and the Company.

The Company reserves the right to modify these terms and conditions at any time by publishing a new version on its website. The GTC then applicable are those in force on the date of the order.

The Client declares that he has read all these GTCs and accepts them without restriction or reservation.

The Client acknowledges that he has received the necessary advice and information on the Website in order to ensure that the offer meets his needs.

The Customer declares that he is in a position to enter into a legal contract under French law.

Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.

Article 3: Nature of the services sold by the company

Article 3.1: General Terms and Conditions

The essential characteristics of the Services, their prices, are made available to the Client on the Website, in detail and in French.

The Parties agree that potential illustrations or photos illustrating the Products or Services offered for sale have no contractual value.

The price of the Services is specified on the Website.

Unless otherwise specified, the rights granted hereunder are granted solely to the Client.

Article 3.2: Distance energy therapy

Remote energy therapy is a service sold by the Company, the purpose of which is to provide therapeutic care for a pathology expressed by the Client. The price is specified on the Website.

Article 4: Price

Article 4.1: Prices and payment for Services

The prices of the Services are indicated in Euros all charges included (all taxes included) and precisely determined on the service request page.

The Company reserves the right to change its prices at any time in the future.

The telecommunication costs necessary to access the Company’s Internet sites are the responsibility of the Client.

The price is paid when ordering via the Website.

Article 5: Conclusion of the online contract

The Customer must follow the following steps to be able to complete his order.

Step 1: on the remote intervention request page, the Client must fill in an information form

Step 2: Acceptance of these GTC;

Step 3: redirection to Paypal for the payment of 50,00€.

Step 4: The Customer will then receive confirmation by email of payment for the order, as well as an acknowledgement of receipt of the order confirming it.

Step 5: intervention within 24 hours.

The Customer will receive a copy of these GTC in PDF format attached to the above-mentioned order confirmation email. The Client undertakes to provide his or her true identification details. The Company reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.

Article 6: Terms of intervention

The Services are delivered within the specified time limit: 24 hours.

In the event of a delay of more than 72 hours, the Client may request reimbursement of the Service by sending an email to alain@energie-osteo.com . The latter is reimbursed by the Company within 72 hours for the amount corresponding to the services paid.

It is the Client’s responsibility to notify the Company of any reservations regarding the Service provided. In the absence of any reservations, the Client is deemed to have received it perfectly.

Article 7: Payment

Payment is due immediately upon order, including for pre-order products.

Article 7.1: Payment by credit card

The Customer may pay by payment card issued by a French bank. Cards issued by banks domiciled outside France must be international bank cards.

Secure online payment by credit card is made by the Company’s payment service provider, as it sees fit.

Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information.

In accordance with the provisions of the Monetary and Financial Code, the commitment to pay by card is irrevocable. By communicating his banking information at the time of the sale, the Client authorizes the Company to debit his card for the amount relating to the price indicated.

The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it.

Article 7.2: Non-Payment – Criminal Clause

In the event of an error, or if it is impossible to debit the card under the conditions of article 9.1 of the present contract, the sale is immediately cancelled by operation of law and the order is cancelled.

Article 8: Withdrawal period

In accordance with the Hamon law of 17 March 2014, the Customer is reminded that Article L. 121-20 of the Consumer Code specifies that the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception, where applicable, of return costs.

The time limit referred to in the previous paragraph shall run from the date of acceptance of the offer for the provision of services. The right of withdrawal can be exercised by using the withdrawal form attached to the order confirmation.

Customers are informed that, in accordance with Article L. 121-20-2 of the Consumer Code, the right of withdrawal may or may not be applicable depending on the service provided. Thus:

As regards the purchase of a one-off Service, the right of withdrawal is not applicable. Indeed, the execution of the service was completed before the expiry of the legal deadline of 14 days;

Article 9: Complaints

If necessary, the Client may submit any complaint by contacting the Company by e-mail.

Article 10: Intellectual Property Rights

Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the Company. No transfer of intellectual property rights is made through these GTC.

Article 11: Force Majeure

The performance of the Company’s obligations hereunder shall be suspended in the event of the occurrence of a fortuitous event or force majeure that would prevent its performance. The Company will notify the customer of the occurrence of such an event as soon as possible.

Article 12: Nullity and modification of the general terms and conditions of sale

If one of the provisions of the T&Cs is cancelled, such cancellation shall not invalidate the other provisions which shall remain in force between the parties. Any contractual amendment is only valid after a written agreement signed by the parties.

Article 13: Protection of personal data

In accordance with the Data Protection Act of 6 January 1978, the Client has the right to query, access, modify, oppose and rectify any personal data concerning him/her. By adhering to these general terms and conditions of sale, the Client consents to the Company collecting and using this data for the performance of this contract. By entering his e-mail address on one of the network sites, the Client will receive e-mails containing information concerning the Services published by the Company.

The Customer may unsubscribe at any time.

Article 14: Applicable law

All the clauses appearing in these general terms and conditions of sale, as well as all the purchase and sale operations referred to therein, shall be subject to French law.