TERMS AND CONDITIONS OF SALE

Between Société SASSU ALSE,
(société par actions simplifiée unipersonnelle), registered under Siret number: 520 528 902 00015 and whose registered office is located Parc d’activité du Ténénio, 24 allée François Joseph Broussais, 56000 VANNES, represented by Mr.. Alain SEBERT, as founder, duly authorized for the purposes hereof.
Hereinafter referred to as “the Company”.

Preamble

The Company is a legal entity without share capital, providing remote therapeutic services for patients, marketed via its website https://www.energies-osteo.com.
The list and description of services offered by the company can be consulted on the above-mentioned website. The purpose of the company is to provide remote energy therapy. This therapy is marketed via online purchase.

Definition of contractual terms

Patient: refers to the Company’s contracting party who is exclusively a non-professional consumer.
General Terms and Conditions of Sale (GTCS): refers to the terms and conditions of sale determining the rights and obligations of the Parties in the context of purchases made on the Internet Site operated by the Company.
Party(ies): means the Company and/or the Customer.
Service(s): refers to the distance energy therapy treatments offered by the Company.
Website: refers to the site hosted under the following domain name: www.energies-osteo.com

Article 1: Purpose

The Company offers the occasional sale of Services, all of which are marketed via its website at the following address: www.energies-osteo.com.
The list and description of the Services offered by the Company can be consulted on the aforementioned website.
These General Terms and Conditions of Sale (hereinafter referred to as “GTCS”) determine the rights and obligations of the parties in connection with the online sale of the Services offered by the Company.

Article 2: General provisions

These General Terms and Conditions apply to the sale of Services carried out via the www.energies-osteo.com website interface. As such, the General Terms and Conditions form an integral part of the contract between the Customer and the Company.
The Company reserves the right to modify these terms and conditions at any time by publishing a new version on its website. The GCS applicable are those in force at the date of the order.
The Customer hereby declares that he has read and understood all of these terms and conditions, and accepts them without restriction or reservation.
The Customer acknowledges that he has received the necessary advice and information on the Website in order to ensure that the offer meets his needs.
The Customer declares that he/she is legally able to contract under French law.
In the absence of proof to the contrary, the information recorded by the Company constitutes proof of all transactions.

Article 3: Nature of services sold by the company

Article 3.1: General provisions

The essential characteristics of the Services and their prices are made available to the Customer on the Website, in detail and in the French language.
The Parties agree that any illustrations or photos illustrating the Products or Services offered for sale have no contractual value.
The price of the Services is specified on the Website.
Except in the case of special conditions, the rights granted hereunder are granted solely to the Customer.

Article 3.2: Remote energy therapy

Remote energy therapy is a service sold by the Company, the purpose of which is to provide therapeutic care for a pathology expressed by the Customer. The price is specified on the Website.

Article 4: Prices

Article 4.1: Prices and payment for Services

Service prices are given in Euros, inclusive of all taxes, and are precisely defined on the service request page.
The Company reserves the right to modify its prices at any time in the future.
Any telecommunication costs incurred in accessing the Company’s websites shall be borne by the Customer.
The price is paid when the order is placed via the Website.

Article 5: concluding a contract online

The customer must follow the steps below to complete the order.
Step 1: On the remote intervention request page, the customer must fill in an information form.
Step 2: Acceptance of these terms and conditions ;
Step 3: redirection to Paypal for payment of €50.00.
Step 4: The Customer will then receive an e-mail confirming payment for the order, as well as an order acknowledgement confirming receipt of the order.
Step 5: intervention within 24 hours.
The Customer will receive a copy of these GCS in PDF format attached to the aforementioned order confirmation e-mail. The Customer undertakes to provide truthful identification. The Company reserves the right to refuse an order, for example for any abnormal request, made in bad faith or for any legitimate reason.

Article 6: Terms and conditions

The Service Provisions are delivered within the time specified: 24 hours.
In the event of a delay of more than 72 hours, the Customer may request reimbursement of the Service Provision by sending an email to alain@energie-osteo.com . The latter is reimbursed by the Company within 72 hours for the amount corresponding to the Services paid for.
It is the Customer’s responsibility to notify the Company of any reservations regarding the Service Provision delivered. In the absence of reservations, the Customer is deemed to have received the goods perfectly.

Article 7: Payment

Payment is due immediately upon order, including for pre-ordered products.

Article 7.1 : Payment by credit card

The customer may pay by payment card issued by a French bank. Cards issued by banks domiciled outside France must be international bank cards.
Secure online payment by credit card is made by the Company’s payment service provider, at its discretion.
Once the customer has initiated payment, the transaction is immediately debited after the information has been verified.
In accordance with the provisions of the French Monetary and Financial Code, the commitment to pay by card is irrevocable. By providing his/her bank details at the time of sale, the Customer authorizes La Société to debit his/her card for the amount relating to the price indicated.
The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it.

Article 7.2: Non-payment – Penalty clause

In the event of an error, or the impossibility of debiting the card under the conditions of article 9.1 hereof, the sale is immediately cancelled and the order cancelled.

Article 8: Withdrawal period

In accordance with the Hamon law of March 17, 2014, the Customer is reminded that Article L. 121-20 of the French Consumer Code specifies that the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify his reasons or pay any penalties, with the exception, where applicable, of return costs.
The period mentioned in the previous paragraph runs from acceptance of the offer for the provision of services. The right of withdrawal can be exercised using the withdrawal form enclosed with the order confirmation.
Customers are informed that in accordance with article L. 121-20-2 of the French Consumer Code, the right of withdrawal may or may not be applicable depending on the service provided. Thus :
The right of withdrawal does not apply to the purchase of a one-off Service Provision. The performance of the service was completed before the legal 14-day period had expired;

Article 9: Complaints

If necessary, the Customer may submit any complaint by contacting the Company by e-mail.

Article 10: Intellectual property rights

Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the Company. No transfer of intellectual property rights is made through these GTC.

Article 11: Force majeure

The performance of the Company’s obligations hereunder shall be suspended in the event of a fortuitous event or force majeure which prevents performance. The Company will notify the customer of the occurrence of such an event as soon as possible.

Article 12: Invalidity and modification of the general terms and conditions of sale

Should any of the stipulations of the GCS be invalidated, this shall not invalidate the other stipulations, which shall remain in force between the parties. Any contractual modification is only valid after a written and signed agreement between the parties.

Article 13: Protection of personal data

In accordance with the French Data Protection Act (Loi Informatique et Libertés) of January 6, 1978, customers have the right to request, access, modify, oppose and rectify personal data concerning them. By accepting these general terms and conditions of sale, the Customer consents to the collection and use of this data by the Company for the purposes of this contract. By entering his e-mail address on one of the network’s sites, the Customer will receive e-mails containing information about Services published by the Company.
The customer may unsubscribe at any time.

Article 14: Applicable law

All clauses contained in these general terms and conditions of sale, as well as all purchase and sale transactions referred to herein, shall be governed by French law.